"Women who can create, build, and innovate in tech will shape the future—and that future needs all of us." — Reshma Saujani

My Skills

  • Technical Expertise

    - Proficient in Python, Java, JavaScript, and SQL

    - Skilled in data analysis and visualization (Excel, Power BI)

    - Experience with cloud technologies

    - Strong understanding of system troubleshooting and network support

  • Project Management & Collaboration

    - Experience managing projects in IT support and clinical informatics

    - Familiar with Agile and Scrum methodologies

    - Cross-functional collaboration with teams to achieve business goals

    - Effective in prioritizing tasks and meeting deadlines in fast-paced environments

  • Customer-Focused IT Support

    - Extensive experience providing technical support to end-users

    - Skilled in translating technical concepts for non-technical stakeholders

    - Knowledge of ticketing systems (Jira, ServiceNow) and service management

    - Proven ability to improve processes and reduce downtime

  • Problem Solving & Process Optimization

    - Strong analytical and problem-solving skills

    - Focus on automating tasks and streamlining workflows

    - Experience in identifying technical bottlenecks and implementing solutions

    - Proactive in identifying opportunities for improvement